5 Ways a POS System Can Benefit Your Restaurant

Point-of-sale (POS) systems have evolved over the past decade to improve the customer experience and empower business owners to conduct operations efficiently. While the traditional POS systems could only process payments and produce receipts, the modern POS systems have changed the way restaurants accept payments, process orders, manage inventory, and engage with their customers.

Let’s take a look at five ways a POS system can help you manage your restaurant, staff, and inventory:

Advanced Inventory Tracking

Controlling the cost factor is crucial for any restaurant. Real-time inventory helps you stay on top of what’s selling and. It allows you to do a comparative analysis to find out the gap between the production value and sales. You can significantly improve your inventory tracking capabilities by using a modern POS system. Such a system allows you to track menu items, ingredients, and many other things in your kitchen. Through inventory management reports, restaurants can improve their inventory purchasing, minimize inventory lost due to theft, spoilage or waste and maximize profits.

Mobile and Contactless Ordering and Payment

In view of the ongoing COVID-19 crisis, customers are focusing more on contactless ordering and payment. Contactless ordering allows customers to view a menu, select a meal and pay through a smartphone. Customers appreciate paying at the table as it provides them safety, and they can quickly conclude their visit at the restaurant. The modern POS system comes with bills having a QR code at the bottom. This allows customers to just scan the QR code with their phone and make the payment through methods such as Google Pay.

Manage Staff and Timesheets

Effective management of staff is vital to effectively and efficiently run your business. The staff management option in your POS lets you closely monitor the time spent by each employee at the restaurant. POS with payroll automation provides benefits such as:

• More accurate timekeeping
• Improved record keeping with less clutter
• Quicker and easier wage calculation
• Easier tax deduction calculation with less chance of errors

A POS system is your first line of defense in a high-volume business to prevent theft and mistakes. The POS system with cash-management reporting can let you carefully document cash-ins and cash-outs and generate comprehensive reports.

Deliver a Personalized Customer Experience

With a POS system, you can make the customer experience more personalized. It allows you to record and organize customer information. That means you can delight your customer by offering their favorite complimentary dessert or cocktail on a birthday. You can also customize discounts right in their inbox by tracking the frequency of their visits and similar other information. You can also create reward programs, which also foster loyalty to your restaurant. Such programs tell customers that they’re important to you, and you’ll make efforts to make them return.

More Detailed and Accurate Reports

Some POS systems let you generate comprehensive reports covering all aspects of your business from inventory, costs, sales, products, staff members, and customers. A restaurant owner can remotely monitor data from smartphones, tablets to other devices by syncing various channels. It comes in handy if you own multiple stores or multiple warehouses. In addition, a POS system also allows you to view real-time reports and summaries so that you make well-informed business decisions.

Need more guidance incorporating a restaurant management POS system? Total Touch POS is here to help! Contact us today about a no-obligation restaurant POS software demo.